AML/KYC Policy

The service operates in accordance with international standards for combating the legalization of proceeds from crime.

All transactions undergo mandatory AML control using a Risk-Based Approach.

An automated Risk-Score model based on AML blockchain transaction analyzer data is used to assess transaction risk.

If an elevated risk level is detected, the transaction may be temporarily suspended pending completion of the review.

The additional verification procedure is mandatorily initiated in the following cases:

— If the total transaction risk score (Total Risk-Score) exceeds 80%.
— If the transaction contains High-Risk Labels regardless of the final Risk-Score percentage.

High-Risk Labels include, but are not limited to:

— sanctions lists and persons under restrictive measures;
— terrorist financing;
— darknet marketplaces;
— mixing services (mixers);
— stolen funds;
— fraud / scam schemes;
— ransomware;
— other sources classified as High Risk by the AML analyzer.

The AML analyzer used is not disclosed in order to prevent circumvention of AML controls.

For identity verification:

— photo or scan of passport / ID;
— selfie with document;
— video verification.

To confirm the origin of funds:

— statement from a crypto exchange;
— transaction history;
— screenshots of personal account;
— contracts confirming receipt of funds;
— other documents required to confirm the origin of funds.

Initial AML analysis is performed automatically.

A request for documents upon detection of high-risk labels is sent within 24 hours.

Review period for submitted materials: 1 to 10 business days.

A refund is possible upon successful completion of the KYC procedure.

The refund is made to the same address (details) from which the funds were sent, within 5 business days from the date the refund decision is made.

The service reserves the right to withhold actually incurred expenses, including network fees and operating costs. The withholding amount may be up to 5% of the refund amount, but not more than 100 USD.

In case of detection of High-Risk Labels and the client's refusal to undergo the KYC procedure, a refund may not be possible.